All bats have a 1-year warranty with the manufacturer unless they are offered by us as a non warranty bat. Have your Kelly's receipt handy when calling the toll free number with questions.
- Demarini (800) 937-2287
- Combat (866) 266-2287
- Miken (877) 807-5291
- Worth (800) 282-9637
Products can be returned within 30 days of the purchase date. The item(s) must be unused and still in the original packaging. Refunds will be minus the shipping charges and subject to our Credits policy below. Call Kelly's first to set up the return.
Any and all credits incur a 10% bank fee of the total credit. This applies, but isn't limited to: refunds on returned items, credits on balances due for exchanged items and orders cancelled after 3:00PM PST of the purchase date. This policy is not subject to negotiation.
Exchanges can be made within 30 days of the purchase date. The item(s) must be unused and in the original packaging. The customer is responsible for the shipping in both directions. Call Kelly's firstto set up the exchange.
Due to a Kelly's Sports shipping mistake: If you receive any incorrect merchandise, contact Kelly's immediately so that we can send you the correct merchandise along with a call tag that you will use to return the incorrect merchandise to Kelly's. If after a reasonable time (7-10 days) has gone by since you recieved the call tag and you do not return the merchandise, we will attempt to contact you by phone and/or e-mail, to remind you that you owe us merchandise, and there is no response from you, then Kelly's Ultimate Sports reserves the right to charge your credit card for the product you decided to keep.